Privacy Policy

Privacy Policy

Introduction

At https://web-design.freshreport.net (hereafter referred to as “Web Design” or “we”), we prioritize your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://web-design.freshreport.net
  2. All applications, services, and products offered by Web Design
  3. Interactions through our platforms, whether as an authorized user or visitor

Please note that this policy does not extend to third-party platforms, apps, products, or services accessed via links on our site. These entities have their own privacy policies, which govern the collection and use of your data.

Processing Activities

This Privacy Policy governs various interactions, including:

  1. Using our applications and services, ensuring compliance with user roles and permissions
  2. Visiting our websites linked to this statement, allowing us to track user behavior for improvement purposes
  3. Engaging with us through communications like newsletters, emails, phone calls, or text messages/SMS

Personal Data Collection

We collect diverse types of personal data, including:

  1. Account Information: Details related to your account creation and management, such as usernames, passwords (hashed and salted), and profile settings.
  2. Payment Information: Transaction details, billing addresses, and payment method information for processing payments securely.
  3. Financial Information: Data required for financial transactions, including bank account numbers (masked) and card details (tokenized).
  4. Purchase Information: Records of products or services purchased, quantities, prices, and order history.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to facilitate seamless user experiences.
  6. Location Data: Geographic data used to provide location-based services and tailored content.
  7. Feedback: User-provided comments, reviews, and responses to surveys or feedback forms.
  8. Social Media Information: Data obtained from social media platforms when users interact with our content or engage in social login.
  9. Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We collect this data through various means: user inputs, interactions with our systems, and automated technologies, including cookies and other tracking tools. Additionally, third parties may share personal data with us, respecting their privacy policies.

Cookies

We employ cookies to enhance user experiences and gather analytics. Cookies are categorized as:

  1. Strictly Necessary: Essential for navigating our sites, performing transactions, and ensuring basic functionalities.
  2. Preference: Used to remember user preferences, language settings, and other customizable features.
  3. Analytics: Collects anonymous data about visitors’ interactions, helping us understand website performance and user behavior.

Users can manage non-essential cookies through our Cookie Manager, allowing them to restrict or delete specific types of cookies.

Retention and Deletion

We retain personal data for legal requirements and the initial purposes for which it was collected. Once these purposes are fulfilled, we securely delete or anonymize the data to ensure privacy. Our retention periods align with industry standards and applicable laws, such as:

  • Financial records: 7 years (or longer for tax purposes)
  • Purchase history: As long as necessary for customer relationship management
  • Legal obligations: Until required by law

Security Measures

We implement robust organizational safeguards and security practices to protect personal data:

  • Encrypting communications and data at rest using industry-standard protocols.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security measures to adapt to emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from this age group, and we encourage parents or legal guardians to supervise their children’s online activities.

Your Rights (Subject to Local Privacy Laws)

Depending on your location, you have specific rights regarding your personal data:

  • Access: The right to request access to the data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure/Deletion: Asking us to delete or remove your data from our systems (subject to legal exemptions).
  • Restriction: Limiting our processing of your data in certain circumstances.
  • Portability: Receiving a copy of your data in a portable format, allowing you to transfer it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.

To exercise these rights or seek further information, please contact our privacy team at [email protected].

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website with a revised effective date. We encourage users to regularly review this policy for changes.

Contact Information

For inquiries, unsubscribe requests, or data-related questions, please contact us:

Email: [email protected]

Mail: Web Design Privacy Team, [Our Postal Address]